1. I would like to put Palcam’s BeST to the test. Whom do we contact?
2. Which industries does Palcam serve?
3. How can I send files to Palcam?
4. What is Palcam’s Quality Statement?
5. What is Palcam’s Health and Safety Policy?
6. Is Palcam ISO / AS910B Certified?
7. Is Palcam registered in the Canadian Controlled Goods Program?
8. Where is Palcam located?
9. How can I get a quote from Palcam?
10. How can I express issues of concern to Palcam?
11. How can I reach someone to discuss a Career at Palcam?
12. How do I contact Palcam’s accounts payable/receivable departments?
13. I have a product or service to sell, how do I contact Palcam?
14. How do I check on my current project status at Palcam?
1. I would like to put Palcam’s BeST to the test. Whom do we contact?
BeST is our very own process which creates and expands opportunities for both our business and our customers. It’s why we embrace global markets. It’s how we achieve success and it's how we envision the future. We, along with our customers assess market potential, consider the competitive playing field, and identify opportunities to close the gap separating our customers from their goals. Our team collaborates to find alternative ways to approach all challenges. We dream, we brainstorm, we research, we think outside the box, and we break the mold, persevering until we find superior ways to capture the opportunity. Please Contact Us and one of our technical sales representatives will respond to you within one business day.
2. Which industries does Palcam serve?
Although our business roots are in the mold and die tooling industries, Palcam is fortunate to have thriving working relationships with market leaders from various industrial markets including the automotive die casting sector, aerospace, military and defence, power generation, natural resources and industrial machinery. Our services include:
- progressive die making
- engineering - reverse engineering, CAD & CAM services
- machining - 5-axis, machining of castings, milling, milling & turning
- mold making - blow mold, patterns, reaction, rotational mold, structural form, thermoform mold, transfer mold
- die cast tooling – new tooling and high wear replacement die cast components
- aerospace /military / defence component machining – 5 axis billet, 5 axis machining of castings, milling, milling & turning
3. How can I send files to Palcam?
You can take advantage of our File Exchange Service by registering an account in the Customer Access column on the right. Simply set up a user name and password using the registration input form. You can then log in to both upload and download project files. If you experience any difficulties please telephone us at 905-853-1675.
We accept all files associated with our industry, including:
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.asm, .asm* - Pro/Engineer (Pro/E) assembly file
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CATPart - Catia V5 part file
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CATProduct - Catia V5 assembly file
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.ckd - KeyCreator design files
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.dwg - AutoCAD drawing file
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.dxf - AutoCAD DXF format .exp - Catia V4 export file
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.igs, .iges - IGES (neutral) file format
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.ipt - Autodesk Inventor file .model - Catia V4 part file
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.prt - Unigraphics (UG) part file
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.prt, .prt* - Pro/Engineer (Pro/E) part file
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.sab - ACIS binary file
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.sat - ACIS text file
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.session - Catia V4 assembly file
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.sldasm - SolidWorks assembly file
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.sldprt - SolidWorks part file
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.srf - FastSURF SRF file
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.stl - STL (stereo lithography) file
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.stp - STEP (neutral) file format
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.x_b, .xmt_bin - Parasolid binary file
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.x_t, .xmt_txt - Parasolid text file
4. What is Palcam’s Quality Statement?
As a goal-oriented company, we strive to provide our customers with the highest level of satisfaction and quality products unparalleled in the industry. Please review our Quality Statement in full.
5. What is Palcam’s Health and Safety Policy?
Palcam’s commitment is to provide our employees with a modern, clean and safe environment. Please read Palcam’s Health + Safety + Environmental Policy.
6. Is Palcam ISO/AS9100B Certified?
Palcam is certified to ISO 9001:2000 and AS9100B requirements. View Certificates
7. Is Palcam registered in the Canadian Controlled Goods Program?
Palcam is registered in the Canadian Controlled Goods Program (Registration # CG15380). View Certificates
8. Where is Palcam located?
1300 Ringwell Drive, Newmarket, Ontario L3Y 9C7
30 minutes north of Toronto
Map & Directions
9. How can I get a quote from Palcam?
Please Contact Us and one of our technical sales representatives will respond to you within one business day.
10. How can I express an issue of concern to Palcam?
Your feedback is important to Palcam. For urgent matters, please feel free to call us at 905-853-1675 and either a Technical Sales Representative or a Project Manager will be pleased to assist you. You are welcome to Contact Us to express your feedback in writing. Our commitment is to acknowledge your complaint within 24 hours and upon verification without delay of the facts and data, take immediate action on a mutually agreeable resolution.
11. How can I reach someone to discuss a Career at Palcam?
Palcam is committed to developing a world-class team. If your objectives complement ours and you would like to talk to us about a career at Palcam, please Contact Us via email and attach your resume. We thank all applicants for their interest in Palcam, however only those selected for interviews will be contacted.
12. How do I contact Palcam’s accounts payable/receivable departments?
Your inquiry is important to Palcam. For urgent matters, please feel free to telephone us at 905-853-1675 and a Palcam associate will be pleased to assist you. You are welcome to CONTACT US in writing via email. Our commitment is to acknowledge your inquiry within one working day.
13. I have a product or service to sell, how do I contact Palcam?
We value our suppliers of products and services. If you have a product and/or service that you believe will be of help to Palcam, please do not hesitate to Contact Us to send your company’s information. If there is interest, Palcam will be happy to contact you.
14. How do I check on my current project status at Palcam?
Communication with customers is vital to our success. At the commencement of each job, a Palcam Project Manager will contact you by email with an acknowledgment of your order, along with the delivery date commitment and his contact information. Although your Project Manager is responsible for providing regular status reports to you, please do not hesitate to call using the telephone numbers provided to you.
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